NEW MANDATE - METICULON/AUTISM CALGARY

We are pleased to announce that Osborne Interim Management and Osborne Business Advisors will be jointly providing executive advisement and research services to Meticulon/Autism Calgary.

Meticulon is a start-up social enterprise working with Autism Calgary and the Sinneave Family Foundation. This unique company will provide IT services in specific areas where individuals on the autism spectrum can excel. Osborne will undertake an environmental scan with primary and secondary research to determine what service offering is most likely to be successful and scalable.

BUYING KNOWLEDGE: OUTSOURCING INTELLECTUAL SERVICES

Do you have a strategic plan, an engineering study, a supply chain solution, or a new performance review system gathering dust on a shelf somewhere in the office? Did you invest substantial fees in a project that you hoped would move the business forward, only to have your management team go right back to doing what it did before?

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RANDY WILLIAMS, PAST PRESIDENT AND CEO OF CALGARY TOURISM, JOINS THE OSBORNE TEAM

Mark Olson, President and CEO of Osborne Group Contract Executives Corp., is pleased to announce that Randy Williams has joined the organization as Principal and Head of Practice: Hospitality, Tourism and Destination Marketing.

Randy was formerly the President and CEO of Calgary Tourism. Prior to that he served as President and CEO of the Tourism Industry Association of Canada, President and CEO of the Association of Canadian Travel Agents , President and CEO of Tourism Saskatchewan and had a lengthy career in hotel management at a number of leading properties across the country.

"Randy is an exceptional executive, recognized expert and demonstrated leader who has an unparalleled level of experience in all facets of the hospitality, tourism and destination marketing industry", states Mr. Olson. "This sector is hugely important to our economy in Western Canada. As in any of the industries we serve there are many challenges that we can help Randy address through the resources of both Osborne Interim Management and Osborne Business Advisors."

"I am very excited to be able to join a well-established and respected firm like Osborne", says Williams. "Many years of success in managing and leading growth and change within the hotel, travel trade, tourism education and destination marketing/management sectors leaves me in the perfect place to apply my vast networks and experience to build the hospitality, tourism and destination management practice within Osborne."

"The ability to join an existing firm like Osborne with a professional team in place as Principal and Head of Practice is a significant opportunity, and should provide a 'win-win-win' for myself, Osborne and most importantly, our clients!" added Mr. Williams.

THE OSBORNE OBSERVER - ROI ISSUE (PART TWO)

A good Return on Investment in a business environment is measured in various ways depending on the organization and its goals. In this issue of The Osborne Observer we take a closer look at what investors are looking for in the private sector. Thanks to Nigel Peters (Alium Partners), Michael Palmer (Palmco Inc.), Philip Doublet (Doublet Management Consulting Ltd.) and Howard Johnson (Veracap Corporate Finance Limited) for contributing.

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THE OSBORNE OBSERVER - ROI ISSUE (PART ONE)

A good Return on Investment in a business environment is measured in various ways depending on the organization and its goals. This month's newsletter explores how important ROI is and how it might be measured in retail messaging and merchandising, sponsorships and with not-for-profits. Thanks to Karen Lynn Hope (Osborne Business Advisors), Brent Barootes (Partnership Group-Sponsorship Specialists) and Simone Brown (The CalgaryBridge Foundation for Youth) for contributing.

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